Hospital Informatics Manager
Medical
Min 2 Years
Please carefully read the role description below to verify that you meet the requirements. The apply button can be found at the bottom of this page.
Driven to provide hope & healing.
Mercy Ships is an international charity that brings hope and healing to the world’s forgotten poor through state-of-the-art hospital ships. Since 1978, our volunteer crew—made up of medical professionals and skilled workers from over 60 nations—has delivered free surgeries and medical care to over 2.8 million people in Sub-Saharan Africa, transforming lives one patient and one port at a time. Join our global team of over 3,000 volunteers and help us change lives daily.
About this role
The Hospital Informatics Manager leads the use of the hospital information systems through the Mercy Ships’ mission, vision and values. This position is responsible for participating in the planning, development, training, implementation, evaluation and maintenance of the hospital information systems.
Requirements
Each role with Mercy Ships calls for a unique blend of experience, skills, and qualifications. The info below outlines what’s needed to serve effectively in this position—to meet operational standards and to help you thrive as part of the team.
What You Will Contribute
Design, implement, upgrade, maintain, and evaluate all aspects of field service database management and reporting related to achieving our organizational goals and improving patient care
Develop processes in collaboration with Medical Capacity Building and staff that utilize hospital information systems to ensure data entry compliance, security and data integrity management
Coordinates clinical workflow analysis, customizing our database to meet the needs of the users
Evaluate requests for system improvements and determines feasibility and integration of system changes
Collaborates with Data Privacy and Data Security teams to ensure patient confidentiality of electronic personal data and images
What You Will Need
Successful completion of Mercy Ships On Boarding program
Five years clinical supervisory and management experience
Knowledge of the workflow of various hospital clinical staff and the impact in an integrated hospital information system
Knowledge of clinical and business software applications used within the hospital setting
Being process oriented, an attention to detail and a strong analytical problem solving abilities
Ability to maintain a global perspective and see impacts and results beyond the traditional organizational walls (departments, services, geographic location)
Ability to work within a culturally diverse environment with frequently changing team members from multiple nationalities
Ability to interact with both technical and non-technical individuals at all levels of computer systems knowledge which may include educating, persuading and negotiating
About the team
You’ll be part of the Medical Team, a close-knit group of dedicated medical professionals working together to bring hope and healing through surgical and medical care.
Frequently asked questions.
We are so excited that you are interested in learning more about serving with us. These are the most common questions we receive for this department.
SCAM ALERT: Please be aware of recruitment scams. Mercy Ships will never charge any fees as a part of the recruitment process. For more info click here.
Click here for a list of medical requirements to serve, including required immunizations.
The experience of a lifetime is calling.
More than 1,200 volunteers from over 60 nations serve with Mercy Ships each year.
At Mercy Ships, we are proud to be recognized around the world for the life-changing surgeries and training we deliver. We could not achieve this without our dedicated community of talented volunteers.
Imagine finishing your shift and stepping onto deck as the sun sets—knowing that today you’ve helped transform the lives of those who need it most. Apply now to start a journey that will reshape the lives of those you serve—and your own.
Faith-Led Commitment to Diversity & Inclusion
Mercy Ships is a faith-based organization welcoming volunteers from diverse backgrounds and experiences who are committed to our mission and values. All qualified applicants will receive consideration.
Beware of Imposters: Confirm All Volunteer Communications
Volunteer opportunities and invitations to serve will always come directly from Mercy Ships’ official volunteer engagement teams. Never provide personal information to anyone without confirming their connection to Mercy Ships.
